Laura Marshall - MSc BA (Hons) RNC

Laura has a clinical background in children’s nursing with a specialist interest in out-of-hospital care and integration. As a previous Director of Clinical Governance and Quality, she has held senior roles within provider (acute, community and third sector), commissioning and regional organisations.

She believes passionately in the ability to continually reflect and improve care outcomes and experiences for all people. She has experience in successfully implementing large-scale transformation and improvement plans that have included co-production methods to drive improvement, whilst leading large teams of people with a special interest in patient safety systems and quality.

She holds a Master's in Improvement Science and now spends her time supporting individuals and organisations to build strong relationships and networks to embed quality and value into teams and organisations. She is an experienced facilitator, leadership coach, mentor and trainer. She is a highly skilled diagnostician, breaking down complex problems and supporting others to navigate change and drive innovation to success, particularly focusing on the communication and culture elements of practice improvement, by empowering and upskilling people.

Laura lives in Suffolk and can be contacted on laura@oliverandcompanyuk.com