Oliver & Company (UK) Ltd: Privacy Policy
- June 2024
Oliver & Company (UK) Ltd are dedicated to maintaining high standards of confidentiality regarding the information provided to us. Oliver & Company (UK) Ltd adheres to certain privacy principles to help ensure the confidentiality of the Personal Information entrusted to us. This Privacy Policy has been prepared to inform you of our practices concerning the collection, use and disclosure of Personal Information.
For this Privacy Policy, "Personal Information" means any information provided to or collected by Oliver & Company (UK) Ltd, recorded in any form, about an identifiable individual, or an individual whose identity may be inferred or determined from the information.
Accountability
Oliver & Company (UK) Ltd takes the protection of Personal Information seriously. We require all professionals, employees, contractors and agents who provide services in connection with our delivery of legal and other services to our clients professional conduct to comply with these obligations. In accordance with GDPR regulations 2018, our Business Development Director is on the public Register of Data Controllers as maintained by the Information Commissioner.
What information do we collect?
As a general rule, all information concerning the business and affairs of a person or organisation acquired: (1) for the purpose of determining whether Oliver & Company (UK) Ltd will enter into a professional relationship; or (2) in the course of a professional relationship, shall be held in strict confidence and not revealed to anyone unless expressly or implicitly authorised by the person or organisation concerned or permitted or required by applicable law.
In the course of its relationship with you, Oliver & Company (UK) Ltd may need to collect, use, and sometimes, disclose various types of Personal Information for various purposes associated with the scope of the services we provide as directed by you or your organisation. The Personal Information we collect may include:
your full name;
contact information, such as your address, telephone number, e-mail address, or job titles;
whether you have subscribed or unsubscribed from any our mailing lists, or accepted any of our invitations;
information regarding your organisation or other organisations, including information regarding directors, officers, or employees of our clients or other parties.
any other Personal Information that you voluntarily choose to provide to us.
Data that is given to us by you
Oliver & Company (UK) Ltd will collect your data in a number of ways for example
· when you contact us through the Website, by telephone, post, e-mail or through any other means;
· when you register with us and set up an account to receive our products/services;
· when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
· when you elect to receive marketing communications from us;
· when you use our services;
in each case, in accordance with this privacy policy.
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
· we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
· we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
How do we use and disclose personal information?
Under no circumstances will we sell or exchange any Personal Information Oliver & Company (UK) Ltd have obtained.
Your personal information may be used by us for the following reasons:
· internal record keeping;
· improvement of our products / services;
· To share with Squarespace, our website analytics provider, to learn about site traffic and activity
The marketing email messages sent by Oliver & Company (UK) Ltd will give you the opportunity to update your contact details and mailing list preferences or unsubscribe from mailings. You may also contact Oliver & Company (UK) Ltd using the contact information provided below, to update your preferences or unsubscribe from any marketing they may send you.
Oliver & Company (UK) Ltd allows certain authorised third party providers to track and store certain information about visitors to our websites (including domain names, IP addresses and page views as described below).
We may share your Data with the following groups of people for the following reasons:
· Our employees, agents and/or professional advisors - information is only ever shared with employees of the company in the normal routine of their role to process the information for the required request;
· External Third Parties Service
· Providers who provide IT and system administration services.
· HM Revenue & Customs, regulators and other based in the United Kingdom who require reporting of processing activities in certain circumstances.
in each case, in accordance with this privacy policy
Lastly, we may disclose your Personal Information for any other purpose to which you consent.
Use, disclosure and retention of personal information and security
Oliver & Company (UK) Ltd may collect your Personal Information in many forms (hard/soft copy, electronically, facsimile, telephone conversations/recordings, etc.), but will only do so by lawful means and only for necessary purposes that have been disclosed to you.
Personal Information collected in any form will only be retained by Oliver & Company (UK) Ltd so long as it is required: a) for the purpose for which it was collected; b) to be retained by law; or c) to address any issues that may arise at a later date.
When your Personal Information is no longer required for these identified purposes, Oliver & Company (UK) Ltd uses secure procedures to destroy, delete, erase or convert the Personal Information into an anonymous form.
In general, you can use our websites without giving Oliver & Company (UK) Ltd any Personal Information. If you are one of our anonymous visitors, please bear in mind that we may still record certain analytical information and as further set out in this section.
Oliver & Company (UK) Ltd has taken steps to maintain physical, procedural and technical security for Personal Information.
You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. In the event that you believe that your Personal Information is not accurate or you wish access to your Personal Information, you may make a request to Oliver & Company (UK) Ltd at the address below.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Consent
Your provision of Personal Information to Oliver & Company (UK) Ltd means that you agree and consent that we may collect, use and disclose your Personal Information under this Privacy Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to Oliver & Company (UK) Ltd.
Your continued access to and/or use of our websites or provision of personal information to us after any such changes constitutes your acceptance of, and agreement to this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.
Consent may be given in different ways such as: a) expressly by signing a document, agreeing through electronic means or verbally; or b) implicitly by providing the Personal Information voluntarily. You have the right to revoke your consent to the collection, use and disclosure of your Personal Information at any time. However, revocation of your consent may result in our inability to provide services to you. We will discuss with you the reason we need your Personal Information and why the revocation of your consent affects our ability to provide the service or product to you.
Your rights
You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: charlotte@oliverandcompanyuk.com
Transfers outside the United Kingdom and European Economic Area
Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA.
We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.
To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Charlotte@oliverandcompanyuk.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Oliver & Company (UK) Ltd is registered with the Information Commissioners Office: ZA361840
Contact us
For further information regarding this Privacy Policy or to make a Subject Access Request please contact:
Oliver & Company (UK) Ltd
Rose Cottage, St Mary’s Road, St Mary in the Marsh, Romney Marsh, Kent, TN29 0BS
Alternatively, you can contact Oliver and Company (UK) Limited by email on charlotte@oliverandcompanyuk.com